Technology

Here’s a secret hidden in plain sight

There's a decades-old market of small courier companies serving the D2C cross-border markets in Latin America and Europe, at a fraction of the rates, at similar service times than the big carriers, and shipping thousands of packages per day to people buying from Amazon...

Master Data Management

Key (COVID-19 Influenced) Enterprise Data Trends

I will spare you from the everyday spiel on the ever-growing importance and significance of data for any enterprise, assuming that you are well acquainted since you have read beyond the title of this article. I will say this however, over the past couple...

Digital Transformation

ICON Outlook Digital Transformation Award Winner

Olive is the ultimate solution for Enterprises looking to find best-fit solutions that drive digital transformation. The end-to-end technology evaluation platform allows enterprises to streamline their collaboration and selection process. Olive has helped organizations from multiple industries find many solutions that drive innovation. Construction,...

Networking

The New Business Dynamic of Platforms and Networks

In a business environment with accelerating rates of change, the power to compete and win is shifting radically from corporations to ecosystems, from leveraging internal assets to accessing external networks, from a traditional operating focus on efficiency to dynamic open innovation. Welcome to the...

Data Analytics

Analytics of an Experience: Measuring the Impact of Investments in Customer Experience (CX) Technologies

Organizations are making greater investments in customer experience technologies and supporting processes. According to Forrester, 82% of CX leaders are expecting their budgets to increase in 2023.However, customer experience is becoming less of a differentiator as organizations realize that good CX is table stakes. “With the...

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