IC Insights

ICON Outlook Digital Transformation Award Winner

Olive is the ultimate solution for Enterprises looking to find best-fit solutions that drive digital transformation. The end-to-end technology evaluation platform allows enterprises to streamline their collaboration and selection process. Olive has helped organizations from multiple industries find many solutions that drive innovation. Construction,...

Networking

The New Business Dynamic of Platforms and Networks

In a business environment with accelerating rates of change, the power to compete and win is shifting radically from corporations to ecosystems, from leveraging internal assets to accessing external networks, from a traditional operating focus on efficiency to dynamic open innovation. Welcome to the...

Data Analytics

Analytics of an Experience: Measuring the Impact of Investments in Customer Experience (CX) Technologies

Organizations are making greater investments in customer experience technologies and supporting processes. According to Forrester, 82% of CX leaders are expecting their budgets to increase in 2023.However, customer experience is becoming less of a differentiator as organizations realize that good CX is table stakes. “With the...

Data Analytics

So, You Want to Own the Data Agenda?

Data is a tech problem, and you have tech guys who handle that, right? Wrong. Data isn’t just a technical problem. It’s primarily a business problem. Which requires a business focus. For you as a CIO it represents an opportunity to make a real...

Education

Education: Weird Times Ahead

The Rise of Large Language ModelsThe rise of large language models like GPT has posed significant challenges to the field of education technology, or edutech. One of the biggest challenges is that these language models have the ability to generate human- like text, making...

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