In a business environment with accelerating rates of change, the power to compete and win is shifting radically from corporations to ecosystems, from leveraging internal assets to accessing external networks, from a traditional operating focus on efficiency to dynamic open innovation. Welcome to the...
Organizations are making greater investments in customer experience technologies and supporting processes. According to Forrester, 82% of CX leaders are expecting their budgets to increase in 2023.
However, customer experience is becoming less of a differentiator as organizations realize that good CX is table stakes. “With the...
Data is a tech problem, and you have tech guys who handle that, right? Wrong. Data isn’t just a technical problem. It’s primarily a business problem. Which requires a business focus. For you as a CIO it represents an opportunity to make a real...
The Rise of Large Language Models
The rise of large language models like GPT has posed significant challenges to the field of education technology, or edutech. One of the biggest challenges is that these language models have the ability to generate human- like text, making...
The evolution of international economic sanctions measures in 2022 has demonstrated the importance of having a structured approach to analyzing regulatory developments. A person who attended a seminar in 2021 and learned everything there is to know about current sanctions regimes (at the time)...
